Frequently Asked Questions
If you have other questions, please just send it to sales@cross-love.com
Yes, we provide 6 skin tones. Just send e-mail to sales@cross-love.com the skin tone you want with your order number. It is FREE.
The goods will be packed in plain hardpaper box, without any print on it to protect your privacy.
The products are made of silicone and are highly stretchy. They fit almost all sizes. People over 190cm or 100kg are recommended not to wear our products.
We will never contact you except for order fulfillment related correspondence and queries.
Make sure to clean the product before each use. Use Isopropyl Alcohol or hot water and soap. Using high temperature water can damage the product. After drying, store the product in a clean bag.
Use baby powder on body and the product before using it.
Wear the product and adjust its position to fit the body shape;
Consider to prepare a cleaning kit for easy maintenance.
Wash with Isopropul Alcohol or soap and hot water, Let dry completely before storage. If it gets tacky, just sprinkle with some baby powder or cornstarch to restore the smoothness. Be sure to wash again before next use.
Please store the product at temperature <40℃ and humidity<80%,
The delivery time is 7-15 days.
We provide one-year limited warranty.
During the warranty period, if the product is determined to be defective by our aftersales team, we will replace the product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Cross love and are not returned to you.
This is baby powder on the product to keep it dry, please be aware it is not dirt!
Yes, free of charge, please send email to sales@cross-love.com to inform us we will customize the anus penetrable.